A protocol for dealing with complaints of abuse was established by the bishops in 1993 called A Path to Healing, Te Houhanga Rongo. That link takes you to the latest edition, published in February 2020.
The Church is indebted to those who have come forward, and encourages others who have experienced abuse to do the same.
For full information, visit the website of the National Office for Professional Standards
If you, or someone you know has been abused by a Catholic priest or member of a religious congregation, we urge you to report it to the police. We also urge you to seek counselling and healing.
You do not have to report the abuse to the Church, but if you do the Church will take your complaint seriously – even if you prefer to remain anonymous, and even if the abuse happened many years ago. Your call will be taken with sensitivity and confidentiality. If you'd like to make a complaint please contact our National Office for Professional Standards: Phone 0800 114 622 or email email@example.com
For full information, visit the website of the National Office for Professional Standards.